G2Bulk — Privacy Policy

Last updated: September 1, 2025

1. Overview

This Privacy Policy explains how G2BULK collects, uses, and protects your information when you use our Services.

2. Data We Collect

  • Account Data: name, email, password hash, contact details.
  • Transaction Data: orders, items purchased, payment method (tokenized—no raw card storage), billing details.
  • Technical Data: IP, device, browser, OS, approximate location, logs.
  • Support Data: tickets, messages, attachments.
  • Third-Party IDs: in-game/player IDs for top-ups (as provided by you).

3. How We Use Data

  • Process orders, deliver digital goods, and provide customer support.
  • Detect and prevent fraud, abuse, or security incidents.
  • Improve Services, analytics, and user experience.
  • Comply with legal obligations and enforce our Terms.

4. Sharing & Disclosures

We may share limited data with payment processors, fraud-prevention vendors, analytics providers, delivery partners (e.g., game/platform APIs), or as required by law. We do not sell personal information.

5. Data Storage & Security

  • Industry-standard encryption in transit; restricted access controls.
  • Hashing and tokenization where applicable (e.g., passwords, payment tokens).
  • Regular monitoring and logging for suspicious activity.

6. Data Retention

We retain data for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary by data type.

7. Cookies & Tracking

We use cookies and similar technologies for authentication, preferences, analytics, and fraud prevention. You can manage cookies via your browser settings; disabling some may impact functionality.

8. Your Rights

  • Access, correct, or delete certain personal data (subject to verification and legal limits).
  • Object to or restrict processing where applicable.
  • Data portability where technically feasible.

9. Children’s Privacy

Our Services are not directed to children under the minimum age required by applicable laws. We do not knowingly collect data from such children.

10. International Transfers

Your data may be processed in countries other than your own. We implement appropriate safeguards where required.

11. Changes to this Policy

We may update this Privacy Policy periodically. Material updates will be reflected by the “Last updated” date above.

12. Contact Us

For privacy questions or requests, email privacy@g2bulk.com.